Questions and answers
Got questions about Humanoo? Find the answers here.
You can register with your smartphone via email, with your Google account, your AppleID account or completely anonymously. First you will be asked to enter your Humanoo ID. You will find your Humanoo ID on the card in your Humanoo box. If you register with an email address or anonymously, you will be asked to enter a nickname and password. Then you only have to accept our terms and conditions and the declaration of consent.
No, HUMANOO is free of charge for you. Your employer or your insurance has already paid your subscription costs.
Humanoo has exercises and programmes for every fitness level, from beginner through to advanced. Adapt the level in the filter and receive results tailored to your personal fitness level. Why not start with a beginner programme and take it from there?
Not at the moment as it would take up too much space on your smartphone.
Humanoo takes your privacy very seriously. We offer an anonymous sign up option and randomly allocate the boxes, meaning that your personal data cannot be linked back to you. You can be sure that private information about your wellbeing stays that way – private.
Profil & Account
Your Humanoo-ID unlocks your account. You’ll find it on the black card in your Humanoo box and also in the app. Open the app on your smartphone or tablet. Once you’re logged in, go to your profile (Progress – Profil – Account). You’ll find your Humanoo-ID here.
Make sure that you’ve given Humanoo permission to access your activity data. To do this, follow these steps:
- Open Health on your phone
- Tap on Sources
- Choose Humanoo from the list of apps
- Tap on Turn All Categories On
Humanoo uses your Google Fit activity data.
- Check if you’ve installed Google Fit
- Follow the instructions in Humanoo to connect the app to GoogleFit
- You’ll be asked to choose a Google account in Humanoo, make sure it’s the same one you use for GoogleFit
- Check if Humanoo is connected in your Google Fit settings under Google Fit Data
Customer Support Center
Didn’t find the right answer to your question? Click the button below and talk to our Customer Support.